Terms & Conditions

Last updated: November 2025

Welcome to My Winning Words, a trading style of Black Tiger Consultancy Ltd (“we”, “us”, or “our”).
By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our site or services.

1. About Us

My Winning Words
Operated by Black Tiger Consultancy Ltd
Company No. 13778311
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Telephone: 0203 137 3970
Email: info@blacktigerconsultancy.uk

2. Use of the Website

You agree to use this website only for lawful purposes.
You must not use the site in a way that may damage, disable, or impair its functionality.
The content of this site is for general information only and may change without notice.
We reserve the right to modify or remove content, or to suspend the site temporarily or permanently, without notice.

3. Our Services

My Winning Words offers letter-writing and advisory services for individual consumers.
All letters are written based on the information provided by you, the client.
We do not provide legal representation or financial advice — our role is to help you communicate your concerns effectively in writing.

4. Fees and Payment

Fees for our services will be clearly communicated before any work begins.
Payment must be made in full prior to delivery of the final letter, unless otherwise agreed.
Refunds may be offered only if work has not yet commenced.
Once a letter has been drafted or delivered, the service is considered fulfilled.

5. Liability

While we strive for accuracy and effectiveness, My Winning Words and Black Tiger Consultancy Ltd do not guarantee specific outcomes or responses from third parties.
We are not liable for any loss, claim, or damage resulting from the use of our letters or advice.
You accept full responsibility for how you use the letters and information we provide.

6. Intellectual Property

All text, design, and content on mywinningwords.com are owned or licensed by Black Tiger Consultancy Ltd.
You may not reproduce, distribute, or use any material from this site without written permission.